General FAQs

1. What types of products do you offer?
   We offer a variety of products, including RGB LED wall washer lights. For a detailed overview, please visit our Products Page.

2. How do I place an order?
   To place an order, navigate to the product you want, select any options, and click "Add to Cart." Follow the prompts to complete your purchase.

3. What payment methods do you accept?
   We accept credit/debit cards, PayPal, and other secure payment options.

4. Can I change or cancel my order?
   Please contact us as soon as possible if you need to change or cancel your order. Changes can be accommodated if the order hasn’t been processed yet.

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Shipping FAQs

5. What shipping options are available?
   We offer several shipping options, including standard and expedited shipping.

6. How can I track my order?
   Once your order has shipped, you will receive a confirmation email with a tracking number. Use this number to track your order on the carrier’s website.

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Returns and Customer Support FAQs

7. What is your return policy?
   We accept returns within 30 days of receipt. Products must be in their original condition.

8. How can I contact customer support?
   You can reach our customer support team via email at sales@hakkagrow.com.

9. Do you offer warranties or guarantees on your products?
   Yes, we offer a 5-year warranty on our products. For more details, please refer to the product description or our Warranty Policy.